Payment Policy

At KnitVista, we aim to provide a simple, secure, and seamless shopping experience. All transactions processed on our website are protected with industry-standard encryption technologies. Please review our payment terms and accepted payment methods below.

1. Accepted Payment Methods

We accept a variety of payment options powered by Shopify Payments to ensure your checkout process is fast and secure. You can pay for your order using:

Credit & Debit Cards: Visa, MasterCard, American Express, Discover, Diners Club, JCB.
Digital Wallets: Apple Pay, Google Pay, Shop Pay.

Note: Available payment options will be clearly displayed during the checkout process.

2. Currency & Pricing

All prices on our store are listed and charged in USD ($).
No Hidden Fees: The total price displayed at checkout includes the product price, applicable taxes (if any), and shipping fees. You will not be charged any unexpected handling or processing fees.

3. Payment Security & SSL Encryption

Your financial safety is our highest priority:

Our checkout system is powered by Shopify Payments, which is PCI-DSS Level 1 compliant (the highest level of security certification in the payment card industry).
All sensitive transaction details are encrypted using Secure Sockets Layer (SSL) technology.
KnitVista does NOT store, process, or have access to your full credit card details on our servers. All payments are handled directly and securely through the payment gateway.

4. Payment Verification & Order Confirmation

Payment will be charged immediately at the time you place your order.
Upon successful payment authorization, you will receive an automated Order Confirmation Email containing your order summary and invoice.
In certain cases, to prevent fraudulent transactions, we or our payment processor may perform routine security checks. If additional verification is needed, we will contact you via email before processing your order.

5. Sales Tax & Customs Duties

Taxes: Applicable sales tax (if required by law) will be calculated and clearly displayed during checkout based on your shipping address.
International Duties: For international orders, customs duties, tariffs, or import taxes may apply depending on your destination country's regulations. These fees are the responsibility of the customer.

6. Billing Errors & Chargebacks

If you notice any unauthorized charges or discrepancies on your account related to a purchase from KnitVista:

Please contact our support team immediately at contact@knitvista.com.
We will investigate the issue and resolve any billing errors or issue a prompt refund where applicable.