Terms of service

OVERVIEW

This website is operated by KnitVista. Throughout the site, the terms “we”, “us” and “our” refer to KnitVista. KnitVista offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink.

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence. You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws). A breach or violation of any of the Terms will result in an immediate termination of your Services.    

SECTION 2 - PRODUCTS AND HANDCRAFTED NATURE

All products offered on KnitVista are 100% handcrafted by our team of artisans.

  • Minor Variations: Because each item is individually hand-crocheted, subtle variations in stitch patterns, exact dimensions, or yarn color tones may occur between batches. These natural variations are a hallmark of authentic handmade products and do not constitute product defects.

  • Color Display: We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be completely accurate.

  • Product Availability: We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region, or jurisdiction. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion.

SECTION 3 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers/expiration dates, so that we can complete your transactions and contact you as needed.    

SECTION 4 - PRICING AND PAYMENT

  • All prices listed on our website are clearly displayed in USD ($).

  • Prices for our products are subject to change without notice.

  • We accept payments through major credit/debit cards and secure payment gateways (such as PayPal/Stripe). You represent and warrant that you have the legal right to use any payment method utilized in connection with any purchase.

SECTION 5 - SHIPPING AND RETURNS

Your submission of personal information through the store is governed by our Privacy Policy, and all product returns or requests for refunds are strictly governed by our Return & Refund Policy. Please review these policies on our website for detailed procedures.

SECTION 6 - THIRD-PARTY LINKS & TOOLS

Certain content, products, and services available via our Service may include materials from third parties (such as logistics carriers or payment processors). Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites.

SECTION 7 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to submit false or misleading information; (f) to upload or transmit viruses or any other type of malicious code.

SECTION 8 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Kansas, United States.

SECTION 9 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page. We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes.

SECTION 10 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at:

  • Store Name: KnitVista

  • Customer Support Email: contact@knitvista.com

  • Return / Business Address: 13105 Sherwood, Leawood, KS 66209, United States

  • Support Hours: Monday – Friday, 9:00 AM – 6:00 PM (CST)